Privacy Policy

1. Who We Are

Atashi Fashion Ltd is a full-package sweater and knitwear manufacturer registered in Bangladesh (BGMEA Reg. #4122). Our registered address is Plot No. 83/2, Joypura, Dhamrai, Dhaka-1350, Bangladesh. Contact: aitijhya@atashifashion.com.bd | +880 1714-082348.

2. Information We Collect

2.1 Information You Provide

When you use our Request for Quotation (RFQ) form or contact us, we collect:

• Name and company name
• Email address
• Phone number (if provided)
• Country of residence or business
• Product category, order quantity, and requirements
• Any files or attachments you upload (tech packs, sketches, references)
• Any other information you voluntarily include in your message

2.2 Information Collected Automatically

When you visit our website, we may automatically receive:

• IP address and approximate location (country/city)
• Browser type, operating system, and device type
• Pages visited, time spent, and referral source
• Cookie data (see Section 6)

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and prepare a quotation
• Communicate with you about your requirements and orders
• Provide customer service and support
• Improve our website and business operations
• Comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (EU/UK Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your data under the following lawful bases:

• Legitimate interests — responding to business inquiries and managing our commercial relationships
• Contract performance — when processing is necessary to fulfil or prepare a contract
• Consent — for cookies and analytics (which you may withdraw at any time)
• Legal obligation — where we are required by law to retain records

5. Data Sharing

We share your data only where necessary:

• Form processor (Formcarry) — our RFQ form is handled by Formcarry. Submissions are transmitted securely to their servers before being forwarded to us. See Formcarry's Privacy Policy.
• Email service providers — to deliver your inquiry to our export team.
• Analytics providers — aggregated, anonymised traffic data only.
• Legal authorities — when required by applicable law.

6. Cookies

We use cookies to improve your browsing experience and analyse site traffic. The types of cookies we use include:

• Strictly necessary cookies — required for the website to function correctly (e.g., cookie consent preference).
• Analytics cookies — to understand how visitors use our site (e.g., page views, session duration). Data is aggregated and anonymised.

You may accept or decline non-essential cookies via the cookie banner shown on your first visit. You can also manage cookies through your browser settings. Declining cookies will not affect your ability to use the website.

7. Data Retention

We retain inquiry data for as long as is necessary to respond to your request and manage our business relationship, typically up to 3 years after last contact. Financial and contractual records may be retained longer as required by Bangladeshi law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Form submissions are transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your location, you may have rights including:

• Access — to request a copy of the personal data we hold about you
• Correction — to request correction of inaccurate data
• Erasure — to request deletion of your data (subject to legal obligations)
• Restriction — to request we limit processing in certain circumstances
• Portability — to receive your data in a structured, machine-readable format
• Objection — to object to processing based on legitimate interests
• Withdraw consent — to withdraw consent at any time where consent is the basis for processing

To exercise any of these rights, please contact us at aitijhya@atashifashion.com.bd. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites (such as BGMEA, certification bodies, or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

11. Children's Privacy

Our website is intended for business-to-business (B2B) use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has submitted information to us, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.